Product support

Apple iPhone 11 Pro Max

Find help for

Covered by the Apple products John Lewis Guarantee

Popular topics

Diagnose an issue
How to guides
Specifications
Search

Top specifications Top specifications

SIM type

Dual SIM
SIM 1: Physical nano-SIM card or eSIM
SIM 2: eSIM (eSIM is not yet available on all networks)

Internal device memory

64GB/256GB/512GB

Max external memory

N/A

Charge rate

John Lewis guarantee

Apple products

Battery Battery

Removable battery

Talk time (mins)

Charge rate

Standby time (hrs)

Power saving

Low Power Mode

Wireless charging

Yes

Battery capacity

3969mAh

Body Body

Height (mm)

158

Width (mm)

77.8

Depth (mm)

8.1

Weight (g)

226

Water resistant

Yes

Dust resistant

Yes

SIM type

Dual SIM
SIM 1: Physical nano-SIM card or eSIM
SIM 2: eSIM (eSIM is not yet available on all networks)

Connectivity Connectivity

Personal hotspot

Yes

Wi-Fi Direct

USB

Yes

Wi-Fi (WLAN)

Wi-Fi 6

HDMI output

USB cable

Yes

Near Field Communication (NFC)

Yes

USB type

Lightning

Bluetooth

Yes

Processor Processor

CPU speed

A13 Bionic chip

Display Display

Resolution

2688x1242

Size (inches)

6.5

Touch screen

Yes

Multi-touch

Yes

Messaging Messaging

Multimedia messages

Yes

Text messages

Yes

Network Network

Band

Quad

Yes

Works in the US

Yes

Platform Platform

Operating system

Apple iOS

Generic software version

iOS 13

Sensors Sensors

Proximity sensor

Yes

Ambient light sensor

Yes

Accelerometer

Yes

Digital compass

Yes

Gyroscope

Yes

Barometer

Yes

Memory Memory

RAM

Device memory

64GB/256GB/512GB

Card slot

Card max size

N/A

Contacts on phone

Memory

Camera Camera

Zoom type

2x optical zoom in and out
10x digital zoom in

HD video recording

Yes

Slow motion

1080p @ 120fps or 240fps

No. of cameras

Camera zoom

2x optical zoom in and out
10x digital zoom in

Video recording

Yes

Secondary camera resolution (MP)

Resolution (max. mp)

Wide angle: 12
Ultra wide angle: 12
Telephoto: 12

Camera type

Triple rear-facing

Front camera Front camera

Additional features

4K video recording
Next generation Smart HDR
Extended dynamic range
Cinematic video stabilisation
Wide colour capture
Retina flash
Auto image stabilisation
Slo-mo video
Portrait lighting

Aperture

f/2.2

Selfie modes

Portrait mode / Animoji / Memoji

Sensor

12MP

Rear camera Rear camera

Resolution (max MP)

Wide angle camera: 12
Ultra Wide angle camera: 12

Aperture

Wide angle: f/1.8
Ultra Wide: f/2.4
Telephoto: f/2.0

Bokeh filters

Yes

Dual OIS (Optical Image Stabilization)

Yes

Flash

Brighter True Tone

Field of vision (FOV)

Ultra Wide: 120 degrees

HD video recording

4K @ 24fps, 30fps or 60fps

Optical Image Stabilization (OIS)

Yes

Slow motion

1080p @ 120fps or 240fps

Type

Wide angle
Ultra Wide angle
Telephoto

Zoom

2x optical zoom in and out
10x digital zoom in

Additional features

Six-element lens (Wide + Telephoto)
Five-element lens (Ultra Wide)
Panorama mode
Portrait mode
Portrait lighting
100% Focus Pixels
Next generation Smart HDR
Wide colour capture
Advanced red-eye correction
Auto image stabilisation
Photo geotagging
Night mode
Auto adjustments

Features Features

Loudspeaker

Yes

Video calling

FaceTime

GPS

Yes

3.5mm headphone jack

Web browser

Yes

A-GPS

Yes

Document viewer

Yes

FM radio

Voice recording

Yes

Music player

Yes

Face recognition

Yes

Always On

Video player

Yes

Security Security

Facial recognition

Yes

Fingerprint sensor

Warranty Warranty

Device warranty

24 months

John Lewis Guarantee

Apple products

Flash Flash

Flash type

Brighter True Tone

Did you find this guide useful?

If you'd like to submit further feedback about this guide, feel free to do so
in the box below.

If you're looking to leave feedback about your John Lewis experience, click
here.

You can also find our product guarantee information on our
Electricals, Technology & Lighting. page.

You can also find our product guarantee information on our
Electricals, Technology & Lighting, page, and our customer service details on our
contact us page.

(Optional)

characters

Please enter some feedback in the text box above before submitting

Please complete the reCAPTCHA before submitting

Thank you for your feedback

Thank you for taking the time to give us feedback. All feedback helps us continue to provide the best online support for our customers and is very much appreciated.

Apple iPhone 11 Pro Max

Popular topics

Did you find this guide useful?

Thank you for your feedback

Help

Delivery

Shopping

More from us

Finance

Feedback